Shipping:

Guitars are generally shipped out within 2-3 days of your order. Typically we just need a couple of days to set up and fine tune your instrument. 

Refunds:

If you don’t love it, you can’t keep it. A guitar that doesn’t speak to you is worse than useless. If your Imperial guitar isn’t doing it for you, just send it back for a full refund.

Privacy Policy:

At Imperial Guitars (imperialguitars.com), the privacy of our visitors is extremely important. This page outlines the types of personal information that is received and collected and how it is used.

First and foremost, we will never share your email address or any other personal information to anyone without your direct consent. Period.

1. Log Files

Like many other websites, we use log files to help learn about when, from where, and how often traffic flows to this site. The information in the log files include:

  • Internet Protocol addresses (IP)
  • Types of browser
  • Internet Service Provider (ISP)
  • Date and time stamp
  • Referring and exit pages
  • Number of clicks

None of this information is linked to anything that is personally identifiable about you.

2. Cookies and web beacons

Like nearly all WordPress sites, this site stores “convenience” cookies on your computer whenever you leave a comment. The cookies record the name, email address and URL that you enter when you submit a comment so that you won’t have to re-type that info the next time you leave a comment.

Third-party advertisers may also place and read cookies on your browser and/or use web beacons to collect information. Walker & Williams has no access or control over these cookies. You should review the respective privacy policies on any and all third-party ad servers for more information regarding their practices and how to opt-out.

If you wish to disable cookies, you may do so through your web browser options. Instructions for doing so and for other cookie-related management can be found on the specific web browsers’ websites.

Google Analytics

Google Analytics is a web analytics tool we use to help understand how visitors engage with this website. It reports website trends using cookies and web beacons without identifying individual visitors. You can read more at the Google Analytics Privacy Overview.

3. Other

Users may choose to receive email blog updates by submitting an email address to the email subscription form. We use a secure opt-in subscription system and reserve the right to contact subscribers with information related to this website and blog. Subscribers may unsubscribe anytime and every email delivered will contain an “Unsubscribe” link.

When leaving a comment, users must submit a name and email address. To combat spam, the WordPress blogging platform also records the IP address of anyone submitting a comment.

Again, none of this information will be shared with anyone without your direct permission.

4. Children

Imperialguitars.com does not knowingly collect or solicit Personally Identifiable Information from or about children under 13 except as permitted by law. If we discover we have received any information from a child under 13 in violation of this policy, we will delete that information immediately. If you believe walkerandwilliams.com has any information from or about anyone under 13, please contact us.

5. Consent

Your use of this site, in any and all forms, constitutes an acceptance of this Privacy Policy.

6. Changes to this policy

This Privacy Policy is reviewed and revised from time to time. When it does change, we will also change the “Last Updated” date at the bottom of the page.

Last Updated: March 10, 2015